Service
FAQ
Water leakage can occur due to loose tightening screws, for old corroded drain fitting.
Make sure that the area connected to the drain body is locked well and firmly.
If the water leakage occurs again, please change the drain fitting immediately.
For a clean and hygienic kitchen environment,
we recommend that you replace the drain regularly every 6 to 12 months.
Q. Why do stains occur in stainless steel?
A. Stains occur when water, and food waste from daily uses are not removed immediately. – Water stain : discoloration from evaporated water, or water flow : Staining by tap water and groundwater Q. How to remove water stains? 1. Dilute baking soda and warm water in a 1:1 ratio, then add citric acid or vinegar to make a dilution. 2. Put the diluent in a sprayer, spray it where the stain has occurred, and wait for 5 mins. 3. Wipe with a toothbrush or a soft sponge to remove water stains. (Don’t use a rough sponge!) 4. After removing water stains with diluent, wash the sink balls with clean water and wipe them with a dry dishcloth. Tip! If the water stain is severe, buy “diatomite” from a nearby cleaning supply chemical store and wipe it off with water on a dry cloth~ ★ Above all, if you clean with a soft sponge using a neutral detergent after washing the dishes, you can keep it clean for a long time.
Q. Does stainless steel also rust?
A. Stainless steel is not a rust-proof metal
Stainless steel is made to prevent rust by adding a significant amount of chromium (usually 12% or more) to iron (Fe), and can be seen as alloy steel with complex components containing small amounts of carbon (C), nickel (Ni), silicon (Si), manganese (Mn), and Moribden (Mo) as needed.
The etymology of Stain + Less means no dirt.
In other words, it was named to mean “a metal that is difficult to rust.”
Therefore, stainless steel can also rust due to the external environment
Q. Then, what is an external environment that causes rust?
A. ① Chemicals (hydrochloric acid, sulfuric acid, lactic acid, etc.)
② When using drain cleaner
③ Where residues, such as dirt, food stains, kitchen detergents, etc., are continuously present in stainless steel
Corrosion on the bottom of the sink, decomposition of the drain, corrosion due to CI-
※ CI- : Chlorine
